The room was nice and roomy, the staff was excellent and accommodating. The restaurant was the best, the service was great for the amount of people that were present. Jamie was our server at Nicola's and she was by far the best server I have had in a LONG TIME!
Katie
April 2024
When we arrived our reservation was messed up due to 3rd party booking. We initially were dealing with a very rude desk clerk, but then the supervisor stepped in & took care of us. Samuel was fantastic along with his lady Supervisor. He made sure we were put in the correct room. After our stay & we got back to town, I noticed they had adjusted my rate & made it all right. I'm very impressed by this staff & following through with all their promises to make everything right. We will definitely be back!!
Chris
April 2023
I loved how close to downtown Indianapolis the hotel is. I love how easy it is to get to downtown Indianapolis from the hotel. The beds and the pillows were super soft. They had a microwave which was unexpected but very very welcomed.
Daniel
Februari 2025
Everything was great. THe costumer service, the manager, the food at the restaurant. Very busy weekend and it was a great experience. The hotel was exactly what we needed. Thank you.
Katie
April 2023
The staff was amazing. The restaurant happy hour was golden! Overall experience: husband and I were extremely satisfied.
Sandra
September 2024
Great place to stay! Best night’s sleep I’ve ever gotten in a hotel due to the new beds! The complimentary early-morning shuttle to the airport was a godsend, too.
Cottingham
Januari 2025
The hotel was very very nice. I enjoyed my stay and my room a lot. The bathroom lighting was really nice and luminous. I’d definitely stay there again. It was really secluded. I’d just request to stay on a higher level next time.
Alexis
Jun 2022
Room was large. Very clean. Rep and check in was so friendly.
Sara
April 2025
The location is great for semi truck/trailer drivers bc it’s just off of the interstate although it is difficult to maneuver the parking lot in a semi when it’s busy, for the curbs and now for this property’s continued renovation. I must say though renovations are coming along nicely. The Nicolino’s restaurant and bar has good food, service and a pool table and darts area. This is a conference center as well so it’s a big property. The security guard was very helpful and friendly. A female staff member was much nicer and personable than a male staffer. Our room was perfect and clean. The complimentary bottles of water are always nice to have.
Carol
Mei 2022
The cleanliness and comfortable bed
Mo
Julai 2024